Legal & policies
Reference document. Review and adjust with your legal counsel before launch.
Cancellation policy
Free cancellation up to 7 days before the arrival date. After that, the first night will be charged. Refunds are issued to the original payment method and may take 5–10 business days to appear.
Reservations & payments
A reservation is only confirmed after the online payment is completed. Prices are shown in Mexican pesos (MXN) and include applicable taxes (VAT and Lodging Tax). Check-in is from 3:00 PM and check-out until 12:00 PM.
Privacy notice
At Hotel Casa Muranta we process your personal data (name, email, phone) solely to manage your reservation and assist you. We do not share it with third parties except the providers needed to process payment. To exercise your data rights, contact us at casamuranta@gmail.com.
Terms of use
Using this site implies acceptance of these policies. The hotel reserves the right of admission and to modify rates and availability without notice. Images are illustrative.
Questions: casamuranta@gmail.com · +52 998 418 2243